Terms & Conditions

Entire Agreement

The use of HKCplaza.com (“Website”) is subject to the following Terms and Conditions, the Privacy Policy, and any additional terms and conditions, rules, disclaimers and notices displayed by HKCplaza Skin Aesthetic (“HKCplaza”, “We”, “Us”, “Our”) elsewhere on this Website from time to time (“Terms”). Please read the Terms carefully before using this Website. The Terms apply to all visits and use of this Website, as well as to the Content (as defined below), information, recommendations, products and/or Website provided to you on or through this Website.

Operator of this Website

The Website is operated by HKCplaza. HKCplaza is both the brand name of this Website and the channel through which local and/or foreign private labels, brands, and/or third party manufacturers and Website providers sell their products and Website on this Website. .

Use of Website

By accessing and using the Website or any part thereof, you agree to be bound by the Terms in its entirety, in addition to any other applicable law or regulation that applies to this Website and the Internet. If you do not agree to the Terms in its entirety, you must discontinue using this Website.

For the purposes of the Terms, “HKCplaza Korea Skin Aesthetic” refers to the “branded ecommerce marketplace owned by HKCplaza.” References to "You" and "Your" shall mean references to each user, customer or visitor to the Website, as the context requires

Your Account

Any person who has agreed to the Terms will have an account upon a correct and successful completion of the registration procedure determined by HKCplaza. Registration through an agent or third party is not allowed. HKCplaza reserves the right to end the accounts of to those whose account has been revoked in the past or who for whatever reason shall be deemed by HKCplaza to be ineligible for an account.

User ID, Password, Account and Security

You shall protect the secrecy of your User ID and password at all times and shall ensure that the they are not revealed or disclosed in any manner whatsoever to any person or persons whomsoever. You should change your password from time to time to enhance its security. You shall be fully responsible for all use and liability resulting from access to the Website with your User ID and password. HKCplaza shall not be responsible for unauthorized transactions incurred arising from or in connection with the misuse or disclosure of User ID and password.

HKCplaza reserves the right to terminate your account, if HKCplaza learns that you have provided HKCplaza with false or misleading registration information; or it becomes aware and determine, at our sole discretion, that you are violating any of the foregoing conditions of the Terms.

Your Obligations

You agree to maintain user ID and password without disclosing it to any third party. You are responsible for taking the necessary steps such as changing their password on a regular basis. Upon confirmation that the user ID and password entered match those which have been submitted by you, HKCplaza will assume that access has been requested by the you and does not assume any losses arising from the use of the user ID and password by any unauthorized users for any reason.

You are prohibited from transferring, subcontracting, pledging, or disposing your account and rights granted by HKCplaza through use of the Website.

Changes to Registered Information

If there are changes to the information listed, you must immediately update such information on the Website. HKCplaza is not responsible for losses incurred due to your failure to update registration information. Every transaction completed before amendments to the registration information will be based on the information previously you provided.

You are responsible for immediately contacting the Merchant regarding changes to the registration information if necessary.

Cancellation of Account

If you intend to cancel your account must, you must remove the data yourself. Your account will be cancelled upon completion of the specified cancellation procedure.

Suspension and Cancellation of Account

HKCplaza reserves the right to suspend use of Website of a specific user, change user ID and password, or cancel the account without prior notice if any of the following occurs. HKCplaza is not responsible for any loss suffered for such a cancellation or suspension of the account caused by the violation of any law or regulation or these terms and conditions.

Disclaimer of Warranties

This Website and the Content are provided free of charge and on an 'as is' and, except to the extent required by law, without any warranties of any kind. The information on this Website is for general information purposes only and does not constitute advice.

Except to the extent required by law HKCplaza does not represent or warrant that the information and/or facilities contained in this Website are accurate, complete or current, or that this Website or the server that makes this Website available are free of viruses or any other harmful components. Further, HKCplaza will not provide for specific IT infrastructure or connectivity. Thus HKCplaza cannot represent or warrant that this Website will be uninterrupted or error free. Except to the extent required by law, HKCplaza does not make any warranties or representations regarding the use of the Content on this Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability

Your use of this Website is at your own risk. Where conditions, warranties or consumer guarantees implied or applied by law cannot be excluded HKCplaza limits its liability, where it is entitled to do so: in respect of Website, to the resupply of the relevant Website or paying the cost of that resupply; and, in respect of goods, the repair or replacement of the relevant goods or paying the cost of that repair or replacement. Otherwise, to the maximum extent permitted by law, neither HKCplaza, nor any of its employees, officers, directors nor any of their agents, contractors nor any other party involved in creating, producing or delivering this Website or any Content shall be liable (and you hereby discharge the aforesaid entities from any and all liability) for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise) that results from the use of, or the inability to use, this Website or Content or any other material or product provided to you via this Website, including damage caused by viruses or any incorrectness or incompleteness of the information on this Website, or relating to the performance of the products obtained via this Website or otherwise arising out of or in connection with this Website or the Terms, even if HKCplaza has been advised of the possibility of any such loss or damage.

HKCplaza Pte Ltd will not be liable for losses caused by your violation of these Terms.

Force Majeure

We shall not be liable to you for any breach, hindrance or delay in the performance of your order attributable to any cause beyond our reasonable control, including without limitation any natural disaster and unavoidable incident, actions of third parties (including without limitation hackers, suppliers, governments, quasi-governmental, supra-national or local authorities), insurrection, riot, civil commotion, war, hostilities, warlike operations, national emergencies, terrorism, piracy, arrests, restraints or detainments of any competent authority, strikes or combinations or lock-out of workmen, epidemic, fire, explosion, storm, flood, drought, weather conditions, earthquake, natural disaster, accident, mechanical breakdown, third party software, failure or problems with public utility supplies (including electrical, telecoms or Internet failure), shortage of or inability to obtain supplies, materials, equipment or transportation ("Event of Force Majeure"), regardless of whether the circumstances in question could have been foreseen.

Links to Third Parties

For your convenience and to improve the usage of this Website, links to Websites that are owned and controlled by third parties may be provided from time to time. These links take you outside HKCplaza’s Website and off this Website and are beyond HKCplaza’s control. This includes links to partners that may use the Trademarks as part of a co-branding agreement. The sites you can link to may have their own separate terms and conditions as well as a Privacy Policy. HKCplaza is not responsible and cannot be held liable for the content and activities of these sites. You therefore visit/access these sites entirely at your own risk.

Please note that these other sites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use and/or privacy policies on those Websites prior to using them.

User Generated Content

All opinions, remarks, comments, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or other users of this Website post to this Website or transmit using this Website (hereinafter referred to as “User Generated Content”) will be deemed non-confidential and non-proprietary. HKCplaza shall have the non-exclusive, royalty-free, right and license to use, copy, distribute and disclose to third parties any User Generated Content for any purpose, in any medium and throughout the world.

You warrant that your User Generated Content is not confidential or proprietary. You grant, and warrant that you have the right to grant, to HKCplaza a non-exclusive, non-revocable, worldwide, transferable, royalty-free, perpetual right to use your User Generated Content in any manner or media now or later developed, for any purpose, commercial, advertising, or otherwise, including the right to translate, display, reproduce, modify, create derivative works, sub-license, distribute, assign and commercialize without any payment due to you.

You acknowledge and agree that HKCplaza only acts as a passive conduit for the distribution of the User Generated Content, and is not responsible or liable to you or to any third party for the content, accuracy of or for any offensive, unlawful or objectionable content you may encounter on the User Generated Content. HKCplaza shall not be continuously monitoring User Generated Content published by you or moderating between users, nor shall HKCplaza be under an obligation to do so. Without limiting the generality of the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Generated Content do not necessarily represent those of HKCplaza. Any use by you of the User Generated Content is entirely at your own risk.

You represent and warrant that any User Generated Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements. Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph.

You agree to indemnify HKCplaza and keep HKCplaza indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by HKCplaza related to any User Generated Content posted or transmitted by you or your other use of this Website.

HKCplaza reserves the right at its sole discretion to block, remove (in whole or part) or restrict any User Generated Content posted or transmitted by you and which HKCplaza believes is not in accordance with the Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to HKCplaza without notice, and without liability to you or anyone else.

You agree to promptly notify HKCplaza in writing of any User Generated Content (or other Content) that breaches the Terms. You agree to provide to HKCplaza sufficient information to enable HKCplaza to investigate whether such User Generated Content (or other Content) breaches the Terms. HKCplaza agrees to make good faith efforts to investigate such complaint and shall take such action as HKCplaza in its sole discretion decides. However, HKCplaza does not warrant or represent that it will block or remove (in whole or part) such User Generated Content or other Content.

Website Transactions

Your transactions with the Merchant via the Website are direct transactions between you and the Merchant. HKCplaza will not be involved and does not assume any responsibility for such a transaction, including cancellations, unless HKCplaza is providing such transaction. Any problems arising from a transaction must be resolved between you and the Merchant.

Prohibition

When using Website, you agree not to:

Violate the laws, rules and regulations, including but not limited to the Terms;
Act in a way that is detrimental to the rights, interests or reputation of HKCplaza, Merchant, or relevant third parties;
Engage in activities that can lead to mental or physical disorders in children, or violate public order and morals;
Engage in activities that may cause interference or hurt the feelings of other users or third parties;
Provide false information;
Send viruses, malware, or any other type of electronic damage through computer programs or email messages;
Access the HKCplaza server in a non-authorized way; or
Lend or give the user ID and password to a third party or use it together with a third party.

HKCplaza reserves the right to suspend or terminate the account of any user who breaches or is reasonably suspected to be in breach of the above prohibitions..

Merchants

You may be contacted by Merchants regarding Merchant Website, a transaction with the Merchant, goods and Website, Website content and descriptions, privacy policies, and other matters with respect to the Merchant. HKCplaza makes no warranties regarding the authenticity, accuracy, novelty, use, reliability, legality or non-violation of the rights of third parties in connection with Merchants or their websites.

HKCplaza will not be liable for damage caused by interruptions to the system, delay, suspension, or loss of data due to connection or computer failure, unauthorized access to data, or other damages suffered by you in connection with use of Website provided by HKCplaza.

HKCplaza does not warrant that the contents of electronic mail from the Website, the HKCplaza server, or domain groups are free of computer viruses or damaging elements.

HKCplaza will not be responsible for any information or any suggestions that may be given to you by HKCplaza or Merchants.

Suspension or Termination of Website

HKCplaza may suspend or terminate the provision of Website, in whole or in part, or take the necessary measures without prior notification in order to maintain the quality of Website with regards to the following:

• Performing routine system maintenance or emergency system maintenance;

• In case of an overload;

• When HKCplaza detects a likely risk of interruption of Website;

• To ensure your safety; or

• When deemed necessary.

HKCplaza will not be responsible for any losses or account termination of the Website due to suspension.

Misuse of the Website

Whenever the security measures of the Website determine that a wrong password has been entered too many times, in order to protect the account of the you;
In other circumstances where HKCplaza considers that such action is necessary.

HKCplaza reserves the right to change your user ID and password or cancel your account without prior notice when you do not log in at the frequency specified in the given time period by HKCplaza.

Amendment or Removal of Website

HKCplaza reserves the right to modify or remove Website, in whole or in part, solely at its discretion.

Copyright and Trademarks

All of the content featured or displayed on this Website, including, but not limited to, logos, icons, trademarks, text, graphics, photographs, images, moving images, sound, illustrations and software, (“Content”) is owned by HKCplaza, its licensors and/or its content providers. Except as explicitly permitted by applicable copyright laws or under the Terms or another agreement between you and HKCplaza, no portion or element of this Website or its Content may be copied or reproduced in any form or retransmitted via any means. This Website, its Content and all related rights shall remain the exclusive property of HKCplaza, its licensors and/or its content providers unless otherwise expressly agreed. All such rights are reserved.

In the event you download any material (including but not limited to screensavers, smart phone applications, icons, videos and wallpapers) from this Website, HKCplaza does not transfer title of the material to you. You own the medium on which the material is recorded, but HKCplaza and/or its licensors retains full and complete title to the material, and all intellectual property rights therein. Except as permitted by applicable copyright laws, you may not redistribute, sell, decompile, reverse engineer, disassemble, or otherwise reduce the material to a human-readable form.

All trademarks, Website marks, logos and trade names which appear on products, product packaging, and marketing collaterals of the merchandises or the brand owners on this Website, whether registered or not (the “Trademarks”) remain the exclusive property of HKCplaza, the merchandises or the brand owners, and/or their licensors and are protected by applicable trademark laws and treaties. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Website, without HKCplaza’s prior written consent. The use of any of the Trademarks on any other Website or network computer environment, for example the storage or reproduction of (a part of) this Website in any external internet Website or the creation of links, hypertext, links or deep links between this Website and any other internet Website, is prohibited without the express written consent HKCplaza.

Order Acceptance & Pricing

Please note that there are situations when your order cannot be processed for various reasons. This Website reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we can accept and complete the order processing.

We aim to provide the most accurate pricing information on this Website to our users; however, errors may still occur, such as situations including but not limited to where the price of an item is not accurately displayed on selected Website pages. As such, we reserve the right to refuse or cancel any order for any reason at any given time. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and whether or not your credit card or bank account has been debited.

Delivery Performance

We endeavor to deliver your item to you at the place of delivery requested by you in your order.

We endeavor to deliver within the delivery date indicated by us stated in your order (and updated in the Confirmation of Order) but we cannot guarantee that exact date when you submit your order or at the Confirmation of Order, unless explicitly expressed in writing by HKCplaza.

We shall endeavor to inform you if we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising from any late delivery.

We reserve at any time to sub-contract or outsource any of our obligations including but not limited to delivery or sale or payment solutions to any third party without providing any notice or reasons to you. In such situations, the above terms and conditions also apply.

Import Fees, Taxes, Customs Duties

Do note that the items ordered by you may be subject to taxes, customs duties and fees levied by the destination country. You as the recipient of the item is the importer of record in the destination country and may be subject to be levied with any Import Fees and payment of such Import Fees shall be for your account

Misuse of Website

You are prohibited from using this Website to post or transmit any User Generated Content (as defined below) which infringes or may infringe third party intellectual property rights or which is threatening, false, misleading, inflammatory, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or which could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. HKCplaza may deny you access to this Website at any time in its sole discretion, whether in situations where HKCplaza believes that your use of this Website is in breach of any of the Terms and/or applicable laws and regulations and/or otherwise.

You are also prohibited from using this Website to advertise or perform any commercial solicitation.

Unsolicited Ideas

HKCplaza maintains the policy of not reviewing or accepting any unsolicited submissions of ideas, inventions, designs and/or other materials related to HKCplaza business (including without limitation footwear, apparel, sporting goods and Website) whether consisting of texts, images, sounds, software, information or otherwise (the Materials) from persons external to HKCplaza. You should therefore not post any Materials on this Website or send these to HKCplaza by e-mail or otherwise.

Changes to the Terms

HKCplaza reserves the right, at its discretion, to change, modify, add, or remove portions of the Terms at any time. Please check the Terms periodically for changes. Your continued use of this Website following the posting of changes to the Terms will mean you accept those changes.

Severance

Each provision of the Terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and shall not affect the enforceability of any of the other provisions of the Terms.

Applicable Law and Jurisdiction

The Terms shall be governed by the laws of Republic of Singapore, and you and HKCplaza hereby submit to the non-exclusive jurisdiction of the courts in the Republic of Singapore.

Contact Us

If you have any questions or comments about this Website or the Terms or in the event that you wish to make a complaint regarding this Website (or its Content), then please contact us through: management@hkcplaza.com.